Scenario: Owner registers and verifies identity Given the owner lands on the "Daftar Pemilik" page When they fill out the registration form (name, email, phone, KTP photo, bank account) And click "Kirim Verifikasi" Then the system creates a pending owner profile And sends a verification email + SMS And notifies the Ops team for manual KTP validation

Give property owners (hoteliers, B&B hosts, villa managers, etc.) a self‑service portal where they can register , manage their listings , track reservations , receive payouts , and communicate with guests – all in Bahasa Indonesia, with a clean, mobile‑first UI. 👤 User Persona | Persona | Primary Goal | Pain Point | |--------|--------------|------------| | Pemilik Penginapan (small‑scale hotel/guesthouse owner) | Quickly publish rooms, see bookings, get paid, and answer guest queries without needing a tech‑savvy assistant. | Current admin panel is English‑only, fragmented, and requires multiple log‑ins for payment & reservation systems. | | Super‑Admin (Ops Team) | Monitor compliance, verify owners, intervene in disputes. | Lack of a single source of truth for owner data and activity logs. | 📖 User Story (Gherkin style) Feature: Pemilik Penginasta – Owner Portal

Acceptance Criteria: (see table above)