She frowned. "How do you know my name?"

Finally, she clicked. A chat window popped open.

"Our price," the chat continued, "is exactly what you'd pay to fix it yourself. But faster. And without the 3 a.m. phone call."

"We know everything about your system. Your bottlenecks. Your shadow IT. The little script your intern wrote last Tuesday that's about to fail catastrophically."

Lena's stomach dropped.

"$12,000. One-time. Or $0 if you'd rather learn the hard way at 2:14 a.m. this Sunday."

She typed slowly: "Which is…?"