ask a civilian to conduct a strip search, cavity search, or any physical investigation on their behalf over the phone. Maintain Professional Boundaries
: Ogborn sued McDonald's for negligence, as the company had been aware of dozens of similar hoaxes across the country for years but failed to warn its managers. A jury awarded Ogborn $6.1 million in damages. Guide: Protecting Against Law Enforcement Scams ask a civilian to conduct a strip search,
: Assistant manager Donna Summers complied, eventually leaving Ogborn in an office with her fiancé, Walter Nix. At the caller's direction, Nix subjected Ogborn to a 3.5-hour ordeal involving a strip search and sexual assault. Legal Outcome Guide: Protecting Against Law Enforcement Scams : Assistant
This incident led to major shifts in corporate training to ensure employees and managers can identify fraudulent authority figures. Use the following protocols to handle unexpected "official" calls: Verify the Caller's Identity Use the following protocols to handle unexpected "official"
: Managers must not allow non-employees (such as friends or family members) to participate in sensitive internal investigations or enter private office areas. Trust Your Instincts
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