Press the Power button to select it.
Once the reset is complete, Reboot system now will be highlighted. Press the Power button to restart your phone. First boot may take 5–10 minutes. Do not interrupt it. Method 2: Hard Reset from Settings (If Phone is Working) Use this if you can unlock the phone and want to sell or give it away. How to Hard Reset SAFARICOM Neon Ray Pro
Select Erase all data (factory reset) .
Tap Reset Phone or Reset Tablet .
This will erase all your apps, photos, contacts, and settings. Back up your data before proceeding if possible. Method 1: Hard Reset Using Hardware Keys (Recommended) Use this method if your phone is frozen, unresponsive, or you forgot your screen lock/Google account. Press the Power button to select it
If prompted, enter your PIN, password, or pattern. First boot may take 5–10 minutes
Tap Reset options .
Press the Power button to select it.
Once the reset is complete, Reboot system now will be highlighted. Press the Power button to restart your phone. First boot may take 5–10 minutes. Do not interrupt it. Method 2: Hard Reset from Settings (If Phone is Working) Use this if you can unlock the phone and want to sell or give it away.
Select Erase all data (factory reset) .
Tap Reset Phone or Reset Tablet .
This will erase all your apps, photos, contacts, and settings. Back up your data before proceeding if possible. Method 1: Hard Reset Using Hardware Keys (Recommended) Use this method if your phone is frozen, unresponsive, or you forgot your screen lock/Google account.
If prompted, enter your PIN, password, or pattern.
Tap Reset options .